Healthcare IT Support
Phoenix, Arizona
HIPAA Security Rule aligned managed IT for Phoenix medical, dental, and specialty practices. BAA included. EMR/EHR expertise. Tested backup and breach response.
Security Controls We Implement for Healthcare Clients
Every healthcare engagement maps to the HIPAA Security Rule's required and addressable implementation specifications. We document each control so your practice has audit-ready evidence.
Access Controls
Unique user IDs, automatic session timeouts, and login security (MFA) enforced for all systems touching ePHI.
Audit Controls
Hardware and software activity logs capturing who accessed what and when. Retained per HIPAA retention requirements.
Transmission Security
All ePHI in transit encrypted using TLS 1.2+. Secure email enforced for patient communications.
Backup & Recovery
Encrypted Datto backups with tested recovery procedures. Written contingency plan maintained and reviewed annually.
Workforce Training
KnowBe4 security awareness training and phishing simulation for all staff with ePHI access.
Business Associate Agreements
BAA executed with all vendors who may encounter ePHI, including our subprocessors (Microsoft, SentinelOne, Datto, Vanta).
Risk Assessment
Annual HIPAA Security Rule risk assessment with written findings, risk ratings, and remediation plan.
Incident Response
Written incident response plan. HIPAA breach analysis performed within 72 hours of a potential breach event.
Important note on HIPAA language: We implement IT controls aligned to the HIPAA Security Rule and support your practice's compliance program. "HIPAA compliance" is ultimately a practice-level responsibility that includes policies, workforce training, and business associate management beyond IT infrastructure. We provide the IT layer and the documentation — your practice leadership owns the overall compliance program.
Phoenix Healthcare Specialties We Support
Systems We Work With
We manage the IT infrastructure under your clinical software. Our engineers are familiar with the network, workstation, backup, and security requirements of these platforms.
Healthcare IT in Phoenix — Common Questions
What does HIPAA Security Rule aligned mean in practice?
It means we implement and document the Administrative, Physical, and Technical Safeguards defined in 45 CFR Part 164.300–.318. We don't just say we're 'HIPAA compliant' — we map controls to each implementation specification and provide written evidence your auditor or OCR investigator can review.
Do you sign a Business Associate Agreement?
Yes, always. We sign a BAA before accessing any systems that may contain ePHI. This is non-negotiable and part of our standard healthcare onboarding checklist.
Can you support our EMR or EHR system?
Yes. We have experience with the major EMR/EHR platforms used by Phoenix practices including Epic, athenahealth, eClinicalWorks, Modernizing Medicine, Dentrix, and many others. We handle the underlying IT infrastructure — networking, workstations, backup, security — so your EMR vendor can focus on the application layer.
What happens if there is a suspected data breach?
Our incident response procedure triggers immediately. We isolate affected systems, preserve evidence, and begin forensic analysis within hours. For healthcare clients, we conduct a HIPAA breach analysis and provide written documentation within 72 hours of the event to support your notification obligations.
How do you handle telehealth and remote access security?
We enforce encrypted VPN or Zero Trust Network Access (ZTNA) for all remote clinical access. We can configure approved telehealth platforms to meet HIPAA transmission security requirements and document the configuration for your records.
Find Your Right IT Plan in 60 Seconds
Answer 3 quick questions and we'll recommend the right tier for your practice.
What type of practice do you run?
No obligation · No credit card · Phoenix area businesses only